Statement to KMOV
September 20, 2016
KMOV originally contacted the City of St. Louis Treasurer’s Office claiming “several people” had contacted the station to state they had received parking tickets in error. After asking the KMOV reporter for clarification, we were told that “several people” was four people. Out of those four people, two of them are KMOV reporters, including the reporter who contacted us.
The City of St. Louis Parking Violations Bureau (PVB) issues hundreds of thousands of parking tickets each year. Sometimes, due to system glitches or human error, parking tickets are issued erroneously. However, it should be noted that less than one percent of parking tickets in the United States are issued in error.
Of the four tickets submitted by KMOV, three were due to system errors that have now been corrected. The fourth ticket was due to human error. All four tickets were voided.
Our recently parking technology upgrade makes it easier for customers to pay for parking meters in the City of St. Louis, but it also makes it easier for the PVB to catch and fix ticketing errors in a timely manner. A demonstration on how to use the new parking technology can be found here: www.parklouie.com.
If customers feel they have received parking tickets in error, they should contact the PVB at 314-450-2830 or by emailing firstname.lastname@example.org.